Free Online Learning Resources
CLICK HERE TO REQUEST TRAINING
Did you know? All clients can sign up for the Customer Portal to access our Knowledge Base full of helpful articles and videos.
Be sure to check out our Customer Portal before registering for training! It’s packed with guides and tips that can help you get the most out of your sessions.
If you don’t have an account, sign up now by following these instructions HERE.
Live Support Hours
Our dedicated support team provides our clients with live assistance Monday-Friday 9 AM to 8 PM EST as well as 24/7/365 emergency support.
Help Desk & Emergency Support
Yellow Dog Software will have help desk support staff available during the hours of 9:00am through 8:00pm EST Monday to Friday. For details on on our help desk support, please visit our SLA.
Yellow Dog Software will provide emergency support from 8:00pm to 9:00am EST Monday to Friday, and all day on Saturday, Sunday, and Holidays. For details on what’s covered by emergency support, please visit our SLA.
Call Support
Support Telephone: 757.663.7514
Sales Telephone: 757.818.9360 ext. 1