Learning Resources

Learn all about Yellow Dog’s workflows and functionality:

Click the buttons below

If you don’t already have a FREE account on our Customer Portal to access the resources below, you can follow the instructions listed HERE to sign up.

Access our online database of how-to articles and videos.

Interact with other Yellow Dog users and ask our experts questions.

View our past webinars and view the upcoming webinar schedule.

If you require customized coaching, we would be more than happy to help!

Looking for in-person training tailored to your teams’ needs? This fee-based model can be purchased by clicking the button below.

Live Support Hours

 

Our dedicated support team provides our clients with live assistance Monday-Friday 9 AM to 8 PM EST as well as 24/7/365 emergency support.

 

Help Desk & Emergency Support

 

Yellow Dog Software will have help desk support staff available during the hours of 9:00am through 8:00pm EST Monday to Friday.  For details on on our help desk support, please visit our SLA.

Yellow Dog Software will provide emergency support from 8:00pm to 9:00am EST Monday to Friday, and all day on Saturday, Sunday, and Holidays.  For details on what’s covered by emergency support, please visit our SLA.

 

Call Support

 

Support Telephone: 757.663.7514

Sales Telephone: 757.818.9360 ext. 1